A: Our main product range includes profiles (H-beams, I-beams, angle steel, channel steel), flat products (hot-rolled coils, cold-rolled coils, medium-heavy plates, galvanized sheets), tubular products (welded pipes, seamless pipes, square/rectangular tubes), as well as wire rods and bars (rebar, round bars, wire rods). We also offer customized processing services based on customer drawings or technical specifications.

A: We can manufacture and supply products according to JIS (Japanese), ASTM (American), EN (European), and GB (Chinese) standards, as well as other standards specified by the customer. We will clarify the specific standards with you before order confirmation and document them in the contract.

A: We have established a comprehensive quality control system covering the entire process—from steel mill inspections and production supervision to third-party testing and pre-shipment inspections. Additionally, upon customer request, we can arrange pre-shipment inspections by internationally renowned agencies such as SGS or BV to ensure the goods meet requirements before shipment.

A: Yes. We provide a Mill Test Certificate (MTC) issued by the steel mill with every shipment. We also supply a full set of customs clearance documents—including the Certificate of Origin (CO or FORM A), packing list, and invoice—in accordance with the requirements of the destination port.

A: The MOQ varies by product. For standard specifications of plates and profiles, the minimum order is typically one 20-foot container; for special specifications or custom sizes, the MOQ will be higher. Please consult our sales representatives for specific details and tailored recommendations.

A: We generally accept T/T (Telegraphic Transfer) and L/C (Letter of Credit). For new customers, we recommend a T/T arrangement with a 30% deposit and the balance paid upon presentation of the copy of the Bill of Lading, or payment via an at-sight L/C. Specific terms are negotiable.

A: For standard stock specifications, we can arrange shipment within 15–20 days of receiving the deposit. For orders requiring custom rolling at the steel mill, the lead time is generally 30–45 days, depending on the mill's production schedule.

A: Steel prices fluctuate based on international raw material costs, exchange rates, and market supply and demand. Our quotes are valid on the day of contract confirmation; once the contract is signed, the price is locked in. For orders with long lead times, we can also negotiate a floating pricing mechanism.

A: We use standard export packaging tailored to the cargo type, including steel strapping, waterproof/moisture-proof inner lining, and waterproof outer covers, with wooden pallets or crates used when necessary. Small or fragile items receive extra reinforcement to ensure seaworthiness.

A: Yes. We maintain long-term partnerships with major shipping lines and international freight forwarders. We offer sea freight services under various Incoterms (such as FOB, CIF, and CFR) and assist with insurance arrangements, enabling true "door-to-port" or even "door-to-door" delivery.

A: Please immediately preserve on-site photos, videos, and the original packaging, and contact our customer service team. We promise to respond within 24 hours and will actively cooperate with third-party inspection agencies for assessment. If the issue is confirmed to be our responsibility, we will provide compensation or replacement goods in accordance with the contract terms.

A: You can verify our business registration details via our official website, the National Enterprise Credit Information Publicity System, or third-party trade platforms. Upon request, we can also provide past export documents, case studies of client collaborations, or references (subject to client consent). Additionally, we welcome you to visit our company or our partner steel mills for an on-site inspection at any time.

A: Our products are exported to numerous countries and regions across Southeast Asia, the Middle East, Africa, South America, and Europe. We possess extensive operational experience regarding the customs clearance requirements and standards of various destinations, enabling us to help you mitigate risks.

A: We welcome interested partners to discuss agency cooperation. Please send your company profile, details of your market coverage, and your development plan to our official email address; a dedicated representative will then contact you to conduct an assessment.